TRUSTED PET AND HOUSE SITTER TERMS AND CONDITIONS.
CHRISTINE BRADLY
TEL 07769188012
EMAIL: christine.bradly@gmail.com
Website: www.trustedpetandhousesitter.com
These Terms and Conditions form a mutual agreement between the Pet Owner/Client (“Client”) and Christine Bradly, sole proprietor of Trusted Pet and House Sitter. By confirming your booking of pet care services, you agree to the terms below. Your signature, or confirmation by email, text, or WhatsApp message, will suffice as acceptance.
1 Rates: The rate is charged per day, from the day of arrival until the day of departure, not per night. The total price will be confirmed via email, whatsapp, text, at the time of booking.
2 Payment: Full payment is due before the sit commences or, at the latest, on the first day of the sit. Preferred payment method is cash, or bank transfer (BACS), or cheque.
3 Pet Food: The Client agrees to supply enough pet food for the entire duration of the sit, along with detailed instructions for feeding and any special dietary needs.
4 Behavioral Issues/Medication: The Client must disclose any behavioral issues (e.g., anxiety, aggression, excessive barking) and special medication requirements prior to booking. I do not usually administer injections.
5 Flea, Tick, and Worm Treatments: All pets must be up to date on flea, tick, and worm treatments. Proof of treatment must be provided, including the products used and treatment dates. Failure to notify me of any infestation risk allows me to cancel the sit, with all costs still payable by the Client.
6 Neutering/Spaying: All cats must be neutered/spayed (unless they are indoor-only cats). No pets in heat/in season are permitted during a sit or walk.
7 Dog Identification: All dogs must wear a secure collar with an ID tag displaying the owner’s current contact number.
8 Home Cleanliness: The Client agrees to provide a clean and tidy home, including clean bathrooms, kitchen, and sleeping areas. A spare bedroom with fresh bedding must be made available for the sitter’s use, and no one else should be staying at the property during the sit.
9 Pet Care Instructions: The Client must leave detailed instructions for feeding, walking, medications, playtime, and any other relevant routines, including preferred walking routes.
10 Damage Caused by Pets
The Owner agrees to assume full financial responsibility for any damage caused by their pet(s) to either the Sitter’s home or the Owner’s home during the period of care. This includes, but is not limited to, damage to property, furniture, flooring, personal belongings, or fixtures caused by chewing, scratching, soiling, or other destructive behavior. In the event of such damage, the Owner agrees to reimburse the Sitter for the full cost of repair or replacement. The Sitter shall not be held responsible for covering such costs through personal or business insurance unless otherwise agreed upon in writing prior to the commencement of services.
11 Toilet Issues: Please ensure dogs are trimmed short around the rear area to prevent any hygiene issues. I am not responsible for cleaning pets after toilet visits or dealing with accidents resulting from lack of grooming.
12 Keys: The Client will provide house keys and an additional spare key, which should be kept in a safe place or left with an accessible contact nearby.
13 Pet Equipment: The Client must supply all necessary equipment, including harnesses, leads, toys, bowls, and bedding.
14 CCTV/Cameras: If the property has any CCTV or cameras, the Client must notify me prior to booking. All indoor cameras must be switched off during the sit. I reserve the right to decline a sit if any outdoor cameras are deemed intrusive.
15 Veterinary Details: The Client must provide full vet contact information and agree to cover all transportation costs to and from the vet.
16 Emergency Contacts: The Client must provide two or more emergency contacts, one of whom can make veterinary or life-saving decisions if the Client is unreachable.
17 Cancellation Policy:
Long Term Bookings (made over 2 months of start date)
Cancellations or Change of Pet Sitting Dates such as reduction of days booked made more than 60 days before the sit: No cancellation fee, and any deposits will be fully refunded.
Cancellations or Change of Pet Sitting Dates such as reduction of days made less than 60 days before the sit: The full amount of the original booking will be charged.
Short notice bookings (made within 8 weeks of start date): Cancellations or Change of Pet Sitting Dates such as reduction of days made more than 2 weeks before the start date incur no cancellation fee;
Cancellations or Change of Pet Sitting Dates such as reduction of days made less than 2 weeks before will be charged the full amount.
Additional days may be added to bookings, subject to availability.
This Cancellation policy will take effect immediately for all new bookings made after 11 October 2024.
Medical Disclaimer: The Client grants Christine Bradly of Trusted Pet and House Sitter permission to seek veterinary care for their pet(s) in case of illness or emergency, and agrees to cover all associated costs. In the event a pet is seriously ill, the decision to euthanize will rest with the Client, the vet, or the Client’s emergency contact.
By signing below, or confirming booking of their pet sit by email/text/whatsapp, the Client agrees to these Terms and Conditions.
Client Signature: __________________________
Date: __________________________
Trusted Pet and House Sitter Signature: __________________________
Date: __________________________
trustedpetandhousesitter.com 